How to Move offline address book from Exchange 2003 to Exchange 2010

Posted on January 19, 2012 | Category :Exchange 2003, Exchange 2010, Offline Address Book | 8 Comments

In the Process of migration from Exchange 2003 to Exchange 2010

We got to Move your Offline address book.

So that Clients can Download From your Client Access Server

**Note : OAB Generation Server will be a Mailbox Server

If you have all the Roles installed on the same server don’t confuse yourself , Its all the Same

Open your Exchange Management Console (EMC) – Organization Configuration – Mailbox – Offline address book – Right click (Move)

Now Choose your Offline address book generation Server to your Exchange 2010 Server


Now your Generation Server would be Exchange 2010

Great !! you moved it successfully

One more setting you need to change

Go to the Properties of your Offline address book and Click on Distribution

As you Moved from Exchange 2003 , There is no web based distribution was available in Exchange 2003

Now In Exchange 2010 , All Outlook Clients from Outlook 2007 till date OAB dowloads are based on Web based distribution


So we got to enable them,

Apply Ok

Now your Offline address book migration is complete



Satheshwaran Manoharan

Satheshwaran Manoharan

Exchange MVP , Publisher of
I have been supporting/Deploying/Designing Microsoft Exchange for some years . If you any Questions ?. Please share you thoughts via Comments.

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Comments 8

  1. 12/07/16

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  2. Micah Reply

    Hey, Thanks for the post. I’ve got a question for you relating to the offline address book. I’ve followed your instructions and everything worked as expected. However, my offline address book is still on the 2003 server. I know this because whenever the 2003 server is shut down or disconnected from the network the offline address book becomes unavailable. How can I get the address book fully to the 2010 server? Thanks!

    • 13/07/24

      If you mailboxes have been moved completely.

      You can Go ahead and move your offline address book.

      Thank you

    • 13/08/05

      Please create a Offline Address book on 2010 and assign to your databases.

      if you are end of your migration . please move your offline address book . Thank you

  3. Alex Reply

    Hi, Thank you for your post. While moving OAB from 2003 to 2010 I’ve faced with following problem. Using EMC I’ve changed the server from 2003 to 2010 with no problem. But when I tried to enable Web-based distribution I was not able to select OAB Virtual Directory (list was empty, search found 0 objects). No idea how to troubleshoot.

  4. Jd Reply


    I have created a new OAB and assigned to the databases.

    Now when I try and do a send and recieve I get Task ‘’ reported error (0x8004010F): The operation failed. An object cannot be found’

    Any ideas?

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