First will Explain what is Address Book Policy Before Going into it.

 

In Layman’s Term Every Department will See their own Global Address list

 

Commercial GAL segregation wasn’t been Supported in Exchange 2003 and Exchange 2007

It was supported in HMC 4.5 in Exchange 2007, Where you got to buy a license for it separately

In Exchange 2007 only Internal GAL segregation was supported as per the white paper

http://technet.microsoft.com/en-us/library/bb936719(v=exchg.80).aspx

In spite of more complications

Exchange 2010 Hosting was introduced But No Upgrade will be provided by Microsoft

http://blogs.technet.com/b/exchange/archive/2011/10/13/future-of-hosting-mode.aspx

 

Now Exchange 2010 SP2 is the one of the Best solution for GAL segregation commercially and internally which is more efficient and easy it implement.

 

 

You need to Perform Some Check Lists before going into implementation of Address Book Policies

 

1. Address book Policies will work only on Exchange 2010 Service Pack 2 sever.

2. Exchange 2010 should not be installed on a GC or DC , Especially Client Access Server

(Address book policies won’t work for Outlook but It will work for OWA alone,)

3.Any Client Device or Client Software access Active Directory directly  for Directory Access then ABP won’t work

Like , Outlook is hard coded to GC &

Entourage 2008

4. Outlook clients should be at least – Outlook 2007, Outlook 2010

Outlook 2003 with Latest Service pack does recognize Address book policies but we might face little complications , its my personal experience

Like , login credentials should be the exact same as the Email Credential

 

Those are the most important Check lists before you going to implement it

 

Now will Explain how to Deploy  Address book policies in Different Scenarios as per the TechNet

 

Before Getting into Address book Policies we should first plan how we are going to Segregate the users

There are Various filters you can use to segregate users ,

Refer Link -

http://technet.microsoft.com/en-us/library/bb738157%28EXCHG.80%29.aspx

But we have something called Custom Attributes

We have 14 Custom attributes where we can use to Segregate users

 

Personally , Segregation is much more easier and Easily manageable using Custom attributes

In Simple Words Experts Prefer Custom Attributes

 

Now will explain how to segregate users in the below scenario

Scenario 1: Two Separate Companies in One Exchange Organization

 

First we will plan to segregate the Users

For Organization A , I will use Custom attribute1

Custom attribute1 = OrgA

For Organization B ,  I will use Custom attribute2

Custom attribute2 = OrgB

 

We got to Create a Separate Address book policy for Every Organization.

Organization A people should not see Organization B People in their Global Address list

 

We got to Create 4 things for the Organizations to Implement Address Book Policies

1. Global Address list

2. Address list

3. Rooms list

4. Offline Address book

Once we create that we can Assign it to the Users , Every User can have only one Address book policy.

 

1. Creating a Global Address list

Need Exchange Management Shell to create Global Address list ,

 

Where users with Custom attribute 1 with value ORGA , Only they will show up in the Global Address list

 

New-GlobalAddresslist “Organization A” –ConditionalCustomAttribute1 “OrgA” –IncludedRecipients “AllRecipients”

 

 

2 . Creating a Address list

 

Where users with Custom attribute 1 with value ORGA , Only they will show up in the Address list

 

 

Creating a New Address list for ORGA users

 

 

Setting the Domain as Default Domain

 

 

Setting the Custom Attribute1 value as ORGA

 

 

Now Address List have been Created Successfully.

 

3. Creating a Rooms list

New-AddressList -Name ORGA-Rooms -RecipientFilter {(Alias -ne $null) -and (CustomAttribute1 -eq "ORGA")-and (RecipientDisplayType -eq "ConferenceRoomMailbox") -or (RecipientDisplayType -eq "SyncedConferenceRoomMailbox")}

4. Creating Offline Address book

Have a keen look at it , Am not using GUI , Because I want to have the users see the New GAL which I have created for Organization A

Using GUI , I won’t have an option to add the New GAL created

New-OfflineAddressBook -Name "ORGA-OAB" -AddressLists "Organization A"

Created Offline address book Successfully

Am not going to use PF distribution in the OAB properties in the GUI  cause there is no Outlook 2003 clients.

If you still have it , Go ahead and check that option , Make sure you have a PF database

 

 

 

 

Now Going to Create an Address book Policy for Organization A users

 

 

Created an Address book policy successfully !!

 

Now will Learn how to Apply Custom attributes for Users and other Active Directory objects

 

Open Exchange Management Console – Recipient Configuration – Mailbox – Properties of User Mailbox

You can have the Custom Attribute 1 Value Set for One User for Testing Purposes

 

Or

You can run in Exchange Management Shell

Get-mailbox “User1” | Set-mailbox –customattribute1 “ORGA”

 

To apply for all the mailboxes

Get-mailbox | Set-mailbox –customattribute1 “ORGA”

 

To apply for the Users in a Specific Database

Get-mailbox –database “Database Name” | Set-mailbox –customattribute1 “ORGA”

Example -

Allocated OrganizationA users  in ORGA-Database

Applying the Custom Attribute in bulk for ORGA users

 

To Apply for one Distribution group

Get-DistributionGroup “Group1” | Set-Distributiongroup –customattribute1 “ORGA”

 

To Apply for one Dynamic Distribution Group

Get-DynamicDistributionGroup “Group1” | Set-Distributiongroup –customattribute1 “ORGA”

Now to View and Understand Better – Click on View – Add/Remove Columns

Choose Custom Attributes which you want to view in Recipient Configuration

Now you can see the Custom Attribute Values to the Assigned Users

 

Now we can Apply Address book Policy for a Specific User

 

Exchange Management Console – Recipient Configuration – Mailbox – Properties of User Mailbox – Mailbox Settings – Address Book Policy

 

To apply in Bulk for all the Users in a Database

Get-mailbox –Database “Database Name” | set-mailbox –addressbookpolicy ORGA-ABP

 

Now Logging into OWA as Test1-ORGA  am seeing ORGA users alone in the Global Address list

 

Now Logging into Outlook as Test1-ORGA am seeing ORGA users alone in the Offline Address book

 

 

Now Coming in to Email Addresses for the organizations

If you are planning to Give Different Domain Names for this Organizations

Custom attributes will make things Simple for us

 

First we will Create a Accepted Domain for ORGA -

 

 

Clicking on New will get the Accepted Domain Ready

Now will create a Email Address Policy where it will Stamp only for ORGA users

 

 

Now stamping Email Address for only ORGA users, CustomAttribute1 – ORGA

 

 

Now Choosing the Accepted Domain -

 

Now you can see that our OrgA users are Stamped with ORGA.com

 

Great !!

Now ORGA is Ready

 

Lets make the ORGB ready – Its just the same thing but am going to use CustomAttribute2 as ORGB and going to use Commands as you are familiar now

 

As We know already we need to Create 4 things for an Organization to Implement Address Book Policies

1. Global Address list

2. Address list

3. Rooms list

4. Offline Address book

 

1. Global Address list

Creating a Global Address list

Need Exchange Management Shell to create Global Address list ,

Where users with Custom attribute 1 with value ORGA only will show up

New-GlobalAddresslist “Organization B” –ConditionalCustomAttribute2 “OrgB” –IncludedRecipients “AllRecipients”

2. Address list

New-Addresslist ORGB-AL –ConditionalCustomattribute2 ORGB –IncludedRecipients “AllRecipients”

3. Rooms list

New-AddressList -Name ORGB-Rooms -RecipientFilter {(Alias -ne $null) -and (CustomAttribute2 -eq "ORGB")-and (RecipientDisplayType -eq ‘ConferenceRoomMailbox’) -or (RecipientDisplayType -eq ‘SyncedConferenceRoomMailbox’)}

4. Offline Address book

New-OfflineAddressBook -Name "ORGB-OAB" -AddressLists "Organization B

 

Now will Create an Address Book Policy -

New-AddressBookPolicy -Name "ORGB-ABP" -AddressLists "\ORGB-AL -OfflineAddressBook \ORGB-OAB -GlobalAddressList "\Organization B" -RoomList "\ORGB-Rooms"

 

 

To apply in Bulk for all the Users in a Database

Get-mailbox –Database “ORGB-Database” | set-mailbox –addressbookpolicy ORGB-ABP

 

Now Logging into OWA as Test1-ORGB am seeing ORGB users alone in the Global Address list

 

 

Now Logging into Outlook as Test1-ORGB am seeing ORGB users alone in the Offline Address book

 

New-AcceptedDomain –name “ORGB.com” –DomainName “ORGB.com” –DomainType “Authoritative”

Now Creating an Email Address Policy

 

 

Great !

Now Both the Organizations are Ready

 

And They have been Segregated with Different GlobalAddresslist

 

Will Get Back with More Interesting Scenarios !!